Frequently asked questions

How will my order be delivered to me?

How will my order be delivered to me? Within the UAE, shipping is done through local delivery services

What should I know about payment methods?

After placing your order, you can proceed to the checkout section. After filling in your delivery details, you proceed to the payment details, choosing between a bank transaction or cash-on-delivery payment options.

How will I know if order is placed successfully?

Once you place an order, you will receive an email detailing the shipping and delivery details and the contents of your order. You also get an order number, which serves as a confirmation of a successful order. You may also get a call from us to confirm some certain orders.

How do I check the status of my order?

You frequently receive updates on the status of your order via email. You will get an email when the products are dispatched from our warehouses, when they are in transit, and when they are ready for collection.

Can I cancel my order?

Yes, it is possible to cancel an order. You can send us an email on, call our phone number or use to contact page to cancel your order. You just need to give us the order number before it is successfully processed for delivery

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